Consultancy
Awareness raising
You have a responsibility for knowledge management, and even though some colleagues are highly interested, it is difficult to create real momentum. For any knowledge management initiative to fly it is important to sensitize the organization and raise the awareness of key stakeholders.
Strategy and planning
Running a knowledge management initiative takes time, resources and dedication. It needs a strategy and a plan.
Quality content management
As a result of a knowledge management initiative your organization or network may start to produce a lot of content. However, more content is not necessarily a good thing as many people experience an information overload already. The challenge is to create quality content and making smart combinations.
Governance
Knowledge management initiatives are organization or network wide. They may start small but when they are successful they will grow and touch upon every part of the organization or network. Good governance and clearly defined interfaces with other departments is essential.
Technology and tools
Technology and tools should not be the driving force of knowledge management. Many initiatives have failed because they took the ‘technology route’. But they can surely support and enable it and a proper selection and application can greatly enhance the success of your knowledge management initiative.
Knowledge manager support
Having been a knowledge manager myself I can provide content and process support to you and your knowledge managers.
